Long-term Vision And Medium-term Management Plan

VISION2031 TO BE THE NEW STANDARD

Smaregi aims to be the top in Japan

Dynamic stores bring about dynamic towns
Dynamic towns bring about dynamic societies
By supporting stores, we aim to revitalize society as a whole

Smaregi aims to be the market leader in Japan. Based on our management philosophy of “OPEN DATA, OPEN SCIENCE!,”
we aim to carve out an “era of data access and utilization for everyone.”

Revised

300,000 active stores

Aiming for
¥30 Billion
ARR!

To align all efforts toward increasing ARR, we have revised the long-term vision goal from 300,000 stores to ¥30 billion ARR.

Roadmap to Achieving the Long-term Vision

Plan for Increasing ARR

ARR:Annual Recurring Revenue

Second
Medium-term Management Plan

FY4/24 - FY4/26

Goal

ARR

9.46
billion yen

Aim to achieve growth exceeding
CAGR 30% over the three-year period from FY4/24

Plan for ARR Growth

Plan for ARR Growth

ARR:Annual Recurring Revenue , CAGR:Compound Annual Growth Rate

Basic Strategy for the Second Medium-term Management Plan

Increase the number of contracts

Marketing, Sales strategy

Acquire new users
  • Focus on Mid- to Large-scale ProjectsContinue
  • Continue with S&M investment Continue
  • Approach to EC Businesses NEW

Increase customer unit price

Customer success, Upselling/cross-selling measures

Expand usage by
existing customers
Upsell
Cross-sell
  • Enhance payment services Continue
  • Strengthen App Market Continue
  • Strengthen Smaregi TimeCard Continue
  • Strengthen omni-channel functions
    (linkage between stores and EC)NEW

Increase customer unit price Payment
services

Expand revenue model

  • Build a revenue model with GMV as its source.
  • Continue to improve the business (PMI and rebuilding) of ROYAL GATE INC. which Smaregi absorbed through a merger.
  • By bundling with POS systems, we are able to offer high-value proposals that incorporate order and inventory management, as well as CRM functionalities.
  • Addressing the needs of store operators aiming to strengthen their e-commerce initiatives and pursue omnichannel strategies.

Increase customer unit price App
Market

Improve customer
satisfaction customer

  • Aim to increase customer unit price and improve customer experience (CX) by providing industry-specific niche functions.
  • Aim to strengthen collaboration with development partners and increase the number of apps.
  • Strengthen EC cart and social media tie-up for retailers. Enhance the OMO/omni-channel domains.

Increase customer unit price Smaregi
TimeCard

Strengthen functionality for stores and strengthen HR

  • Develop functionality for retail, apparel, and F&B businesses, which is Smaregiʼs strength.
  • Strengthen employee management and overall work attendance and salary management as a means of acquiring CV regardless of industry and preventing cancellations resulting from scaling up.
  • Air commercials, participate in exhibitions, and reinforce upselling efforts to existing customers.

Increase customer unit price EC-related
services

Strengthen
omni-channel functions

  • Acquired Netshop Supporters Co., Ltd., which provides “Assist Tencho” that integrates multiple EC-mall and in-house EC sites. Began offering solutions that integrate stores and EC.
  • High-unit-price proposals incorporating order and inventory management and CRM functions through bundle sales with POS.
  • Responding to the needs of store operators aiming to strengthen EC and omni-channel.

Update History / Past Materials

Sep. 12,
2024

Update on Long-term Vision and Medium-term Management Plan.

1. Revised the goal of our long-term vision "VISION 2031" from 300,000 active stores to ¥30 billion in ARR.

2. Added "focus on mid- to large-scale projects" as one of the concrete measures in the second

Sep. 13,
2023

ARR plan revised upward.

(billion yen) FY4/24 FY4/25 FY4/26
Previous 5.35 7.0 9.1
Current 5.59 7.27 9.46
March. 15,
2023

Second Medium-term Management Plan released.

Jun. 13,
2022

Reviewed 4 specific measures and added "enhancement of payment services”.

Before After
  • 1. Emphasis on Advertising/Marketing
  • 2. App Market Strategy
  • 3. Smaregi TimeCard
  • 4. Training for Creative Thinking
  • 1. Emphasis on Advertising/Marketing
  • 2. App Market Strategy
  • 3. Enhancement of payment services
  • 4. Smaregi TimeCard
Jun. 11,
2021

ARR plan revised upward.

(billion yen) FY4/22 FY4/23 FY4/24
Previous Plan 2.30 3.32 4.82
Current Plan 2.70 3.67 5.00
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